This article will walk you through starting a new chat case with one of your clients using the vet mobile app.
Step by Step Instructions
Step 1: Log in to the Anipanion Vet App.
Step 2: Tap on the Cases tab on the navigation bar.
Step 3: Tap on the Pencil and Message Bubble icon in the top right.
Step 4: Search or scroll to find the pet parent you want to start a chat with.
Step 5: Select one or more of their pets as the subject of the chat, then tap on Next.
Step 6: Select a case type for the chat, then tap on Start Chatting.
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