Vetsource - How do I purchase a prescription that was recommended by my Veterinarian?

This article will walk you through using our Vetsource integration to order your pet's prescriptions.

Anipanion Zendesk Logo v4-1

 

The article that covers the process of requesting a refill for a medication that you have previously ordered using Anipanion's Vetsource integration can be found here.

Step-by-Step Instructions

Step 1: Open the Anipanion Pet App and log into your account.

Step 2: Open the chat consult where your veterinarian has shared a Vetsource Rx recommendation.

 

Step 3: Tap on the green recommendation message bubble to be routed to the Vetsource Vet Recommendations page.

 

Step 4: Scroll down to the bottom of the medication information and tap on Add item to the Cart.

 

Step 5: A modal will pop up that shows the medication you just added. Tap on Go to Checkout to start the checkout process.

 

Step 6: Confirm your shipping address and billing address. Your veterinarian should have entered these in while they were creating the recommendation.

 

Step 7: Choose an option for shipping, then scroll down and tap Pet Details to proceed.

 

Step 8: Confirm the pet that you are getting this medication for. If you have more than one pet, you will have to select the correct one from the dropdown just below the medication image. When you are done, tap on Payment at the bottom right of this page.

 

Step 9: Enter your payment details, then tap on Place Order at the bottom of the page.

 

Need some extra support? We're here for you and can't wait to help!

📞/💬 : Phone: (858) 208-0018
📩 : Email: support@anipanion.com
👩‍💻 : Hours: Monday - Friday 9am - 5pm PST