This article will walk you through viewing a chat transcript and downloading a case summary pdf.
Step by Step Instructions
Step 1: Log in to the Anipanion Web App.
Step 2: Select the Closed Cases tab under the Cases section.
Step 3: Find the consultation that you wish to view and/or download using the search bar at the top or scrolling to find the case.
Step 4: Once you have found the case you wish to view and/or download click on the downward-facing arrow under the Actions column.
Step 5: This will pull up a Telehealth Consult Summary. To view the chat transcript, click on View Consult Transcript.
Step 6: To download the Telehealth Consult Summary, click on the downward-facing arrow inside of the cloud icon at the top.
Step 1: Alternatively, you can view and/or download post-consult summary reports by going to the Pet App tab under the Pet Parents section.
Step 2: Find the consultation that you wish to view and/or download using the search bar at the top or scrolling to find the case.
Step 3: Once you have found the case you wish to view and/or download click on the View Details button under the Action column.
Step 4: Select the Magnifying glass icon to view or the downward-facing arrow to download.
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