Collecting Payment from a Client

This article will walk you through collecting payments from your clients on the vet mobile app.

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Step by Step Instructions

Step 1: Log in to the Anipanion Vet App.

Step 2: Tap on Cases on the navigation bar.

Step 3: Tap on the case you want to address.

Step 4: Tap on the Action Sheet icon in the top right.

Step 5: Tap on Send Payment Request.

Step 6: Select a service option from the dropdown list.

 

Step 7: Optionally, modify the price charged for that service option and/or add more service options to the payment request. Remove any extra added service options by tapping on the Minus Sign icon next to the service option.

Step 8: View the payment request posted in the chat thread. Wait for the pet parent to complete the payment request.

 

Step 9: You will receive a notification when the pet parent completes the payment request. The payment message in the chat thread will change from Unpaid to Paid when this happens as well.

 

 

Need some extra support? We're here for you and can't wait to help!

📞/💬 : Phone: ( 858) 208-0018
📩 : Email: support@anipanion.com
👩‍💻 : Hours: Monday - Friday 9am - 5pm PST