Resetting Your Password

This article will walk you through the process of resetting your password on the vet mobile app.

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Step by Step Instructions

Step 1: If you are not already logged in and need to reset your password, tap on Forgot password on the login screen.

Step 2: Enter in the email address you use for your Anipanion account. Then click Submit.

Step 3: Check your email inbox. Open the email with a verification code from Anipanion.

Step 4: Enter the verification code, then tap Continue.

 

Step 5: Enter your new password. Then click Submit.

Step 5: You will receive a notification that your password was reset successfully.

Step 6: Log in with your new password.

 

Alternatively, 

Step 1: If you are already logged in on the Anipanion Vet App, start by tapping on the Account tab on the navigation bar.

Step 2: Tap on Profile.

Step 3: Tap on Reset Password.

Step 4: Enter in your old password and a new password, then tap on Save. If you don't remember the old password, tap on Forgot password and follow the instructions at the start of this article to reset it with a verification code.

 

 

Need some extra support? We're here for you and can't wait to help!

📞/💬 : Phone: ( 858) 208-0018
📩 : Email: support@anipanion.com
👩‍💻 : Hours: Monday - Friday 9am - 5pm PST