This article will walk you through starting a new chat case with one of your clients using Anipanion.
First, check out this video, which will show you how to start a new chat with a pet parent.
Step by Step Instructions
Step 1: Log in to the Anipanion Web App.
Step 2: Select the Chat tab at the top of the left side navigation bar.
Step 3: Under Pet Parents click on the pencil icon to start a new chat.
Step 4: Search under pet parent or patient's name.
Step 5: Select the pet parent or patient you wish to contact.
Step 6: Fill out the appropriate fields and type out your message to your client.
Step 7: Click on the paper airplane icon to send the message to your client.
Step 8: Your message will now be visible in a chat thread. You and your client can continue to message one another, send images, documents, and start a video call consultation.
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