Using Shortcuts

This article will walk you through using shortcuts on the vet app.



Step by Step Instructions

Step 1: Log into the Anipanion Vet App.

Step 2: Tap on Cases on the navigation bar.



Step 3: Open the case where you want to use a shortcut.

File (3)-1


Step 4: Tap on the Lightning Bolt icon in the bottom left to open the shortcuts menu.

Shortcut 1


Step 5: Tap on the title of the shortcut you want to use.

Shortcut 2


Tip: You can also tap on the arrow icon on the right to show the full text of the shortcut before you select it!

Shortcut 2a


Step 6: If necessary, modify the text of the shortcut to your liking. When finished, tap on the Send icon.

Shortcut 3



Your message will be sent to the pet parent in the chat thread.

Shortcut 4



Need some extra support? We're here for you and can't wait to help!

📞/💬 : Phone: (858) 208-0018
📩 : Email:
👩‍💻 : Hours: Monday - Friday 9am - 5pm PST